Serene Chen has over 15 years’ experience as a facilitator and role-player for a wide portfolio of clients. She works across the spectrum of communication skills training, helping people with their professional and personal development. She has delivered courses on leadership and various aspects of people development for, among others, financial institutions, pharmaceutical companies, oil majors, technology companies, law firms, hospitals and NGOs.
As a facilitator, Serene has delivered training in leadership, presentation skills, personal impact, coaching, feedback, influencing and persuading, negotiation, interview skills, ambush interviews, whistle-blowing and breaking bad news. She has also worked extensively on programs looking at diversity and intercultural communication for a variety of clients. Serene has also taught film acting at National University of Singapore and at Republic Polytechnic, and lectures in theatre history, art history, creative concepts and other modules.
Serene graduated from the National University of Singapore with a Bachelor of Arts, Honors (2nd Upper Division), majoring in English language and theatre studies. She is fluent in English and Mandarin, has worked professionally in radio and television, and is a three-time winner of the Straits Times Life Theatre Awards for Best Supporting Actress.